Terms and Conditions of Sale and Use

1. Company Identification

This website is operated by: Klanya

Registered office: 9 rue Victor Hugo, 75015 Paris, France

Contact: contact@klanya.com.

The klanya.com platform is dedicated to the online sale of sportswear, specifically football clothing.

2. Purpose

These Terms and Conditions of Sale govern all transactions carried out on klanya.com between Klanya and its customers. By placing an order, the customer acknowledges having read and accepted these terms and conditions without reservation.

3. Products

The product catalogue offered is the one displayed on the website at the time of the customer’s visit. Klanya makes every effort to provide descriptions that are as accurate as possible. Product images are provided for illustrative purposes only and are not contractually binding.

4. Prices

All prices are displayed in euros (€), including applicable taxes. Klanya reserves the right to change its prices at any time. The applicable price is the one displayed at the time the order is confirmed.

5. Orders

Orders are placed directly through the klanya.com website. Confirming an order constitutes acceptance of the prices and descriptions of the products concerned. Klanya reserves the right to refuse or cancel any order in the event of a dispute with a customer.

6. Payment

Payment is due at the time the order is placed. The available payment methods are displayed on the website (bank card, etc.). All transactions are secured.

7. Delivery

Orders are shipped to the address provided when placing the order. Delivery fees are waived until Sunday. The estimated delivery time is between 3 and 6 business days throughout Europe.

8. Right of Withdrawal

In accordance with applicable regulations, customers have 30 days from the date they receive their order to exercise their right of withdrawal. The product must be returned in its original condition and packaging. Return shipping costs are covered by Klanya.

9. Returns and Refunds

In the event of an approved return:

The refund will be issued within 7 days.

The refund will be made using the same payment method used for the original purchase.

10. Warranty

All products sold on klanya.com are covered by the statutory warranties of conformity and against hidden defects, as provided for under French law.

11. Liability

Klanya cannot be held liable for any damage resulting from the incorrect or improper use of a product purchased through the website.

12. Personal Data

The data collected when an order is placed is used exclusively for the processing and tracking of that order. In accordance with applicable regulations, each customer has the right to access, rectify and delete their personal data.

13. Intellectual Property

All content available on klanya.com (texts, images, logo, design) is protected by intellectual property law. Any reproduction, even partial, is strictly prohibited without prior authorisation.

14. Applicable Law

These Terms and Conditions of Sale are governed by French law. In the event of a dispute, the parties agree to seek an amicable resolution before initiating any legal proceedings.

15. Customer Service

For any questions, information or complaints, our team can be contacted at the following address:

Email: contact@klanya.com